Engineering Engagement

Technical GTM Lead

Remote friendly |Full-time |£70,000 - £90,000

MSP engineers still connect users to customer sites with VPNs, manual firewall rules, and hope. Enclave replaces that. We need someone to make sure they know it exists. You’ll be our first dedicated GTM hire, working directly with the founders.

Job description

First dedicated technical GTM hire. You’ll own how Enclave meets the market: brand, website, technical content, partner enablement, community presence, inbound enquiries, and demos. Working directly with the founders.

Salary range

£70,000 - £90,000

Depending on experience and location. Share options included.

Location(s)

You’ll be able to work remotely from anywhere in the UK. We operate async-first.

Benefits
  • Share options
  • Equipment allowance
  • Flexible working

To apply for this position please send an email to people@enclave.io.

The role

Enclave is a Zero Trust Network Access platform built specifically for MSPs.

The product works. Customers like it. But VPN servers are under constant attack, MSPs still rely on them, and not enough of them know there is a better option. Zero Trust Network Access replaces the VPN. Right now it’s a competitive differentiator for MSPs, not yet a baseline expectation. That window won’t stay open forever.

This is our first dedicated GTM hire. You’ll work directly with the founders to make sure MSP engineers know Enclave exists, can find the information they need to evaluate it, and have what they need to recommend it to their customers.

This is not a conventional marketing role.

We are not looking for someone to execute predefined campaigns inside an existing GTM machine. We’re looking for someone who naturally spots weak surfaces, loose ends, distribution opportunities, and friction points, and improves them.

If the website is unclear, you improve it. If technical buyers keep asking the same questions, you create the resource that answers them properly. If MSP conversations are stalling, you figure out why. If there’s a distribution opportunity nobody is pursuing, you explore it.

You need to understand the product deeply enough to own how it’s positioned and presented, commercial enough to run a partner call and close the loop, and pragmatic enough to automate whatever you keep doing twice.

What you’ll do

You’ll make Enclave easier to find, easier to evaluate, and easier to recommend. That means creating useful technical material, improving how we present ourselves online, and showing up where MSP engineers already talk, whether that’s search engines, Reddit, AI assistants, or partner conversations.

A large part of this role is creating useful technical material. Written and video:

  • tutorials
  • implementation guides
  • troubleshooting walkthroughs
  • architecture explainers
  • onboarding material
  • technical essays and long-form written content
  • short-form demos and technical videos
  • documentation improvements
  • partner-facing enablement material

The goal is not generic “content marketing”. It’s material that helps MSP engineers do their jobs better while showing them what Enclave is and why it matters.

We’re a small team. You’ll be expected to use modern AI tooling and workflows as a force multiplier across everything you do. If you don’t already live in that world, this isn’t the right fit. The output still has to be informed, researched, and accurate. No slop.

Alongside that, you’ll:

  • Own, optimise, and steer how Enclave presents itself online. That includes enclave.io, our ZTNA microsite, and how we show up in search results and AI answers
  • Handle inbound conversations, qualify interest, run demos, and move commercial conversations forward. Record demos so the same one doesn’t need to be given twice
  • Show up in practitioner communities. Reddit, Slack groups, forums, Discord. Reply to threads, answer questions, build word of mouth
  • Get close enough to partners to understand what blocks adoption, what they need to sell confidently, and where our positioning is not yet landing. Help them explain Enclave to their end-customers and understand how it fits alongside other technologies they use
  • Help triage and participate in support conversations with partners and customers via Slack and email
  • Build lightweight systems and automation around engagement, outreach, and content workflows
  • Feed what you learn back into product, helping improve onboarding and the new-user experience
  • Manage influencer and GTM partner relationships, including co-posting where it makes sense
  • Explore and test new distribution channels as the company grows

Longer term, there’s scope to build an MSP certification programme, launch a community writing programme, grow the content library into a structured learning resource, and start building a team around you. Those come after the foundations are laid, and how far this role goes depends on what you make of it.

What success looks like

  • The right MSP engineers repeatedly running into Enclave in trusted contexts: search results, AI recommendations, peer conversations, community threads
  • More qualified inbound conversations and demo requests
  • Better follow-through and conversion from existing market interest because you built the systems and habits to progress conversations
  • Partners and MSPs becoming more self-sufficient over time because the content, documentation, and tooling you helped shape means they don’t need to ask us
  • A growing library of technical material that practitioners actually use
  • MSP engineers referring Enclave to each other, whether that’s in forum posts, Reddit threads, or word of mouth
  • LLMs surfacing Enclave when asked about ZTNA for MSPs

Who you’ll work with

You’ll work directly with the founders, and will need to understand the product, the market, and our partners well enough to make good judgement calls without waiting for a brief. You’ll have the authority to speak publicly about the product, adjust messaging, and publish without an approval chain.

We build specifically for MSPs and prioritise product quality, clarity, and long-term trust over aggressive sales tactics or startup theatre. Our partners get an 11-star support experience, and you’ll be part of delivering that.

The product is designed to be easy to understand and easy to deploy. Customers regularly describe Enclave as intuitive and low-friction, and praise us for our support responsiveness and competence. Reducing complexity, whether in product experience, documentation, or communication, is a core part of how we think about the company.

We expect focus, not a long list of priorities. We value people who improve systems, automate repetitive work, and create leverage.

This might be for you if

You understand networking and infrastructure well enough to have credible technical conversations with MSP engineers and technical buyers. You’ve probably been that engineer at some point. You’re the kind of person who’d write a script to monitor your ISP’s uptime because you didn’t trust their SLA.

You might have one of these backgrounds:

  • MSP engineer who moved vendor-side into solutions engineering or partner enablement. You know the workflows and the pain because you’ve lived them.
  • DevRel or technical community operator at an infrastructure company. You’ve built content libraries and engaged practitioners before, and you can point to the work.
  • First dedicated GTM hire at a technical startup. You built the docs, the content, and the community presence yourself because there was nobody else to do it.
  • Founder or operator who has built an audience, a distribution channel, or technical credibility from scratch. You know what it takes to make something visible when nobody is paying attention yet.

You write clearly and explain technical concepts well. You naturally participate in technical communities because you find the subject matter interesting.

You probably have a strong instinct for leverage. You automate repetitive work, improve systems without being asked, and think about how to make things findable and useful rather than just published.

You’re comfortable operating independently in a remote and async-first environment. You probably prefer shipping useful work over talking endlessly about process.

You must be based in the UK and have the right to work here.

This probably isn’t for you if

The way people find and evaluate software is changing. Practitioners increasingly discover products through AI answers, search results, peer recommendations, and technical content they trust. Paid ads, cold outreach, and LinkedIn campaigns still exist, but they’re noisier than ever and everyone is running the same plays. The companies that win now are the ones that keep showing up in credible technical contexts over time.

If your instinct is still to reach for paid acquisition, outbound sequences, or campaign-driven demand gen, this role is not for you.

You’re a delegater, not a doer. You’re uncomfortable with ambiguity, not having all the answers, or figuring things out as you go.

You are uncomfortable being customer-facing, technically hands-on, commercially involved, and highly self-directed at the same time.

To apply for this position please send an email to people@enclave.io.

Book a Demo

Connect all of your computers, servers, cloud instances and containers across any infrastructure with secure private networks that just work. We'll show you how to use Enclave to:
  • Introduce a zero-trust network access model
  • Avoid ACLs and VPNs to secure network access
  • Leverage your firewalls to darken your network
  • Protect against discovery, targeting and attack
After completing this form, a member of our team will contact you to arrange a short product demo at a time of your choosing.

Book a Demo

Connect all of your computers, servers, cloud instances and containers across any infrastructure with secure private networks that just work. We'll show you how to use Enclave to:
  • Introduce a zero-trust network access model
  • Avoid ACLs and VPNs to secure network access
  • Leverage your firewalls to darken your network
  • Protect against discovery, targeting and attack
After completing this form, a member of our team will contact you to arrange a short product demo at a time of your choosing.

Contact Sales

Connect all of your computers, servers, cloud instances and containers across any infrastructure with secure private networks that just work. We'll talk to you about how to:
  • Get secure network access without deploying a VPN or changing network settings
  • Easily automate and manage your network from our portal
  • Protect against discovery, targeting and attack.
After completing this form, a member of our team will contact you with additional information.

Contact Sales

Connect all of your computers, servers, cloud instances and containers across any infrastructure with secure private networks that just work. We'll talk to you about how to:
  • Get secure network access without deploying a VPN or changing network settings
  • Easily automate and manage your network from our portal
  • Protect against discovery, targeting and attack.
After completing this form, a member of our team will contact you with additional information.